Information We Collect

Tamaris may collect information that you provide when you place an order, create or use an account, contact customer support, subscribe to email updates, or interact with our website.

• Name, email address, billing details, and shipping details
• Order information, purchase history, and product preferences
• Account login details if you create an account
• Customer service messages and information you choose to provide
• Device, browser, cookie, and website usage information

How We Use Your Information

We use customer information to operate the Tamaris store, process orders, provide customer support, improve the shopping experience, and communicate with customers when needed.

• To process and manage orders, payments, deliveries, returns, and exchanges
• To respond to customer service requests and product questions
• To help maintain account access and order records
• To improve website performance, product presentation, and customer experience
• To send email marketing messages when you subscribe or agree to receive them
• To help detect, prevent, and address fraud, misuse, or security concerns

Order Processing

When you place an order with Tamaris, we use the information you provide to confirm your purchase, prepare your order, communicate about order updates, and provide customer support related to your purchase.

We may also use order information to help answer questions about sizing, product availability, returns, exchanges, or other order-related requests.

Payment Information

Tamaris accepts payment through PayPal, Stripe, and Credit Card payment options. Payment information is processed by the applicable payment processor and is used to complete your transaction securely.

We do not intentionally collect or store full payment card numbers in our customer support records. Payment processors may collect and process payment details according to their own privacy and security practices.

Cookies and Analytics

Tamaris may use cookies and analytics tracking to help the website function properly, remember preferences, understand how visitors use the store, improve page performance, and support a smoother shopping experience.

• Essential cookies may help with cart, checkout, account, and website functionality.
• Preference cookies may help remember selected settings or browsing choices.
• Analytics tracking may help us understand website visits, page activity, and store performance.
• Advertising or marketing cookies may help measure campaign performance where applicable.

You can usually adjust cookie settings through your browser. Some website features may not work properly if certain cookies are disabled.

Email Marketing

If you subscribe to Tamaris email updates or agree to receive marketing messages, we may use your email address to send product updates, store news, promotions, offers, and related shopping information.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the email or by contacting us at [email protected]. Transactional messages related to orders or customer support may still be sent when necessary.

Service Providers

Tamaris may share limited customer information with service providers that help operate the store, process payments, fulfill orders, provide customer support, improve website performance, send emails, or support security and fraud prevention.

These service providers should only use customer information as needed to provide services for Tamaris and are not intended to use it for unrelated purposes.

Data Security

Tamaris uses reasonable administrative, technical, and organizational measures designed to help protect customer information from unauthorized access, misuse, loss, or disclosure.

No online store, website, or electronic storage method can be guaranteed to be completely secure. Please use care when sharing information online and contact us if you believe your account or order information may be at risk.

Data Retention

Tamaris keeps customer information for as long as reasonably needed to process orders, provide customer support, maintain business records, improve services, prevent fraud, resolve disputes, and meet applicable operational requirements.

When information is no longer needed, we may delete, anonymize, or securely retain it according to our normal business practices.

Customer Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include the right to request access, correction, deletion, restriction, or a copy of certain personal information.

You may also have the right to opt out of certain marketing communications or object to certain processing activities where applicable. To make a privacy request, please contact Tamaris at [email protected].

Children’s Privacy

Tamaris is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review the request and take appropriate action.

International Users

If you access Tamaris from outside the country where our store systems or service providers operate, your information may be processed or stored in locations different from your own. By using the website, you understand that information may be handled as described in this Privacy Policy.

Policy Updates

Tamaris may update this Privacy Policy from time to time to reflect changes in store operations, customer support practices, website features, or privacy requirements.

When updates are made, the “Last updated” date near the top of this page will be revised. We encourage customers to review this page periodically.

Contact Information

If you have questions about this Privacy Policy, your personal information, email marketing preferences, or a privacy request, please contact Tamaris customer support.