30-Day Return Window

Eligible Tamaris items may be returned within 30 days of delivery. To begin a return, customers must contact customer service first to receive the correct return instructions and return details.

Returns sent without contacting customer service first may not be accepted.

Return Eligibility

To qualify for a return, the item must meet the conditions below.

• The return request must be made within 30 days of delivery.
• The item must be unused, unworn, and in its original condition.
• The item should include original packaging, tags, labels, and accessories when applicable.
• The item must not show signs of wear, washing, alteration, damage, stains, odors, or misuse.
• Proof of purchase, order number, or customer order details may be required.

Non-Returnable Items

Some items may not be eligible for return. Non-returnable items may include:

• Items that have been worn, used, washed, altered, or damaged after delivery.
• Items returned without original packaging, tags, or required product details when applicable.
• Items with stains, odors, marks, or other signs of wear.
• Gift cards or store credits, if offered.
• Items clearly marked as final sale or non-returnable at the time of purchase.

How to Start a Return

Please do not send your return to any address before contacting customer service. We do not display a fixed return address on this page, because return details may vary by order.

1. Email Tamaris customer service at [email protected].
2. Include your order number, full name, email address used for the order, and the item you want to return.
3. Briefly explain the reason for the return and include photos if the item is damaged or incorrect.
4. Wait for our customer service team to provide the correct return instructions and return details.
5. Pack the item securely and follow the instructions provided by customer service.

Return Shipping Cost

Tamaris offers 30 Days Free Returns for eligible items. Customers must contact customer service first so we can confirm eligibility and provide the correct return instructions.

Return shipping details will be provided after your return request is reviewed. Returns sent without approval or without following the provided instructions may not be accepted.

Refund Process

Once your returned item is received and inspected, we will review the item condition and process the refund if the return is approved.

Refunds are processed within 3–15 days after the returned item is received and inspected. The final posting time may depend on your payment provider or financial institution.

Original payment method refunds, store credit, or other refund handling may depend on the order details and payment method used at checkout.

Exchanges

If you would like to exchange an item, please contact customer service before sending anything back. Exchanges may depend on product availability, item condition, and order details.

If the requested replacement is unavailable, our customer service team may help you review return or refund options instead.

Damaged or Wrong Items

If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as possible. Include your order number, a clear description of the issue, and photos of the item and packaging when available.

Please do not return damaged or incorrect items before contacting customer service. Our team will review your request and provide the next steps.

Final Sale Rules

Items marked as final sale, clearance final sale, or non-returnable at the time of purchase may not be eligible for return, refund, or exchange unless the item arrives damaged or incorrect.

If you are unsure whether your item qualifies, please contact customer service before starting a return.

Contact Information

For return requests, refund questions, exchange help, or damaged item support, please contact Tamaris customer service.