Order Processing Time

Orders are typically processed within 1–3 days after the order is placed. Processing includes order review, payment confirmation, item preparation, and packaging before shipment.

Processing times may be affected by order volume, product availability, payment review, holidays, or incomplete order information.

Estimated Delivery Time

The estimated delivery time is 2–5 days after the order has been processed and shipped. Delivery times are estimates and may vary depending on destination, local delivery conditions, customs review, weather, or unexpected carrier delays.

Shipping Destinations

Tamaris provides Free Worldwide Shipping. Delivery availability may depend on the shipping destination, order details, and local delivery conditions.

If an order cannot be shipped to the provided address, our customer service team may contact you for updated information or next steps.

Shipping Rates

Shipping is free worldwide. Tamaris does not charge a separate standard shipping fee for eligible orders covered by our Free Worldwide Shipping service.

Tracking Information

Once your order has shipped, tracking details may be provided by email or through your order information when available. Tracking updates may take 1–3 days after shipment to appear or refresh.

If your tracking has not updated after this time, please contact Tamaris customer service with your order number so we can help review the shipment status.

Wrong or Incomplete Address

Please review your shipping address carefully before completing your order. Tamaris is not responsible for delays caused by incorrect, incomplete, or outdated address information provided at checkout.

If you notice an address issue after placing your order, contact us as soon as possible at [email protected]. We will try to help, but address changes may not be possible once an order has been processed or shipped.

Customs, Duties, and Taxes

Customs duties, import taxes, brokerage fees, and other government charges are included in our Free Worldwide Shipping service. If such fees occur, they will be covered by us.

Customers should not be charged separately for customs duties, import taxes, brokerage fees, or government charges connected to our Free Worldwide Shipping service. If you receive a notice requesting payment for these fees, please contact Tamaris customer service before making any payment.

Lost, Delayed, or Damaged Packages

If your package appears delayed, lost, damaged, or marked as delivered but not received, please contact us so we can review the issue and assist with the next steps.

• For delayed packages, please check the latest tracking update first.
• For lost packages, contact us with your order number and delivery details.
• For damaged packages, keep the packaging and provide photos if possible.
• For incorrect delivery details, contact us as soon as the issue is noticed.

Contact Information

For shipping questions, tracking help, delivery concerns, address issues, or customs-related questions, please contact Tamaris customer service.